Privacy Policy

1. Personal Data That You Give Us: We receive and store Personal Data that you voluntarily provide to us through the general query, media query, Contact Us form, newsletter subscription, career page, or through any other means or communication channel specified on this website. Such Personal Data may include, without limitation, your first and last name and contact details, such as your email address and telephone number. Where you submit Personal Data in connection with employment or recruitment opportunities, including through our career page or any other recruitment channel specified on this website, we may also collect information relating to your profession, employment history, job designation, qualifications, skills, experience, and other information contained in your résumé, curriculum vitae, application, or any other document or form submitted by you. If you are a candidate residing outside India, your Personal Data will be processed in accordance with the applicable data protection and privacy laws of the jurisdiction in which you reside.
2. Personal Data That Is Collected Automatically: We automatically collect and store certain types of data about your use of our services, including data about your interaction with our website and services availed through our website. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses our services and other content served by or on behalf of us on other websites. You can always manage your cookie preferences on the website through the preference centre provided to you. Examples of what Personal Data we collect includes the internet protocol (IP) address used to connect your computer to the internet, content use history, browser and device information, browsers you used to access our Site and services, webpages viewed, time spent on webpages, links clicks, site-navigation patterns, referring website addresses and other diagnostic data from your use and interaction with our Site.

We may use the data that we collect or that you provide to us on this website itself, including any Personal Data:

1. When you contact us through the website (through any form, e-mail address, hyperlink or social media address posted therein).
2. When you contact us through the website’s career page for recruitment purposes.
3. For marketing and advertising purposes, such as to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies that may be of interest to you.
4. To maintain security and operability of our website (including for debugging purposes); to provide reports to prospective partners, service providers, regulators, and others; to implement and maintain security, anti-piracy, fraud prevention, and other services designed to protect you and us; to enforce this privacy policy notice, Disclaimer, and other policies.
5. For customer service purposes, such as to respond to your queries and requests.
6. To undertake, with your consent, marketing campaigns and any other promotional activities such as providing information about special events.
7. Upon your opt-in, for research and analytics, such as for internal market analysis, such as identification of trends and measuring the amount of traffic to our website; to improve our website, products, and customer experience; to understand what parts of our website are most popular or to improve upon our website; to understand our customer demographics; and for other research and analytical purposes.
8. To comply with applicable legal or regulatory obligations, including to respond to a subpoena or court order; to cooperate with law enforcement or other governmental investigations; and as part of legal proceedings.
9. Where we believe it is necessary to protect us and others, including, without limitation to detect, prevent, and respond to fraud, security incidents, or other issues where we believe it is appropriate to protect us and others.

With your use of this website, we may process your Personal Data based on the following legal grounds:

1. Your Consent – When you reach out to us through the general query, media query, contact us form, newsletter subscription, manage your cookies cookie preferences or in every other case where you provide us with your clear and specific consent.
2. Our legitimate use
3. For a specified purpose you voluntarily provide your personal data to us for which you have not indicated to us that you do not consent to the use of Personal Data; or
4. When we use your Personal Data to comply with laws specified for this website; or
5. When we improve our services, when we detect and prevent fraud and abuse in order to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising; or
6. When we comply to any judgement, order or decree relating to claims of a contractual or civil nature under any law for the time being in force India.

We may disclose Personal Data that we collect on this website, or that you otherwise provide to us on this website, as described in this privacy policy policy:

1. To contractors, service providers, and other third parties to develop or improve our products, services, and websites.
2. To contractors, service providers, and other third parties for website management.
3. To third party service providers as individually identified in this policy.
4. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which personal data we hold is among the assets transferred.
5. As necessary to fulfill the purpose for which you provide it.
6. Otherwise with your consent or in a manner disclosed by us when you provide the information.

We may also disclose your Personal Data:

1. To comply with any court order, law, legal process, or law enforcement, including responding to any government or regulatory request.
2. To enforce or apply our terms of use, terms of sale, and other agreements with you, including for billing or collection; and
3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.
4. We employ appropriate safeguard for cross-border transfers of Personal Data, as required by applicable local law(s).

This website does not intend to collect Personal Data of individuals under the age of 18. We do not intentionally collect Personal Data of children. If you are the parent or guardian and believe your child has provided us with Personal Data, please contact us at the Email ID below to request deletion. Please be aware that the definition of a minor can differ depending on your location. We advise you to familiarize yourself with the laws and regulations of your region before sharing any personal data that may pertain to individuals considered minors in those jurisdictions.

We will retain your Personal Data (collected through online and offline methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

In this Section, we have summarized the rights that you may have under the Digital Personal Data Protection Act 2023 (“the Act”). Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

1. Right to Access Information- You may ask us to provide suitable privacy notices containing relevant information about the collection and usage of your data. You may also ask us to provide you with a copy of your Personal Data held by us, free of charge, in an electronic format;
2. Right to Correction and Erasure- You may ask us to correct, update and/or otherwise amend your inaccurate or incomplete Personal Data held by us. You may also ask us to delete all your Personal Data we hold;
3. Right of Grievance Redressal – You may have grievances regarding the website, the contents thereof or the Services. You may reach out at legal@skymarkone.com Our representative shall address any complaint or grievance that is raised by you within a period of 30 days from the date of raising of such complaint or grievance.
4. Right to Nominate – You have the right to nominate any other individual who in the event of death or incapacity can exercise the Rights on your behalf.

You may exercise any of your rights in relation to your Personal Information by raising an Email request to us at legal@skymarkone.com. Please note that we may contact you and ask you to confirm your identity to ensure that we do not disclose your Personal Data to any unauthorized person, and that we may ask you to specify your request before we perform any actions. Once we have confirmed your identity and understood exactly what you would like us to do, we will handle your request in accordance with applicable law.

If at any instance, access cannot be provided within a reasonable time frame, We shall provide you with a date when the information will be provided. If for some reason access is denied, shall provide an explanation as to why access has been denied.

In this section we have summarized the duties assigned to you under the Digital Personal Data Protection Act, 2023 (“the Act”).

1. To comply to the provisions of applicable laws while exercising rights under the Act;
2. To not to impersonate any other person while providing his or her Personal Data;
3. To ensure not to register false or frivolous grievances or complaints with the Data Protection Board of India (“the Board”).

If you are a European Economic Area (EEA) resident, or a resident of the United Kingdom of Great Britain and Northern Ireland (UK), then pursuant to the European General Data Protection Regulation (EU GDPR) and the UK General Data Protection Regulation (UK GDPR) respectively,  you have certain rights concerning your  personal information that we hold and process.  We have included a summary of these rights below. Some of the rights are complex, and not all the details have been included in our summaries. For further information on each of those rights, including the circumstances in which they apply, For further information regarding your rights under the UK GDPR, please refer to the guidance issued by the UK Information Commissioner’s Office (“ICO”); and for individuals’ rights under EU GDPR, please refer to the guidance issued by the competent data protection authority in your country of residence or the European Data Protection Board (EDPB)

1. Right to Information- You may ask us to provide suitable privacy notices containing relevant information about the collection and usage of your data.
2. Right to Access- You may ask us to provide you with a copy of your Personal Information held by us, free of charge, in an electronic format.
3. Right to Rectification- You may ask us to correct, update and/or otherwise amend your inaccurate or incomplete Personal Information held by us.
4. Right to Erasure- You may ask us to delete all your Personal Information we hold.
5. Right to Restriction of Processing- You may restrict the processing of your Personal Information.
6. Right to Object to Processing - You may object to the processing of your Personal Information.
7. Right to Object to Automated Decision Making- You may object to any automated decision made using your data.
8. Right to Data Portability – you have the right to obtain from us any personal data that you have provided to us and copy it and / or move it to another IT environment for reuse.

You may exercise any of your rights in relation to your Personal Information by raising a Email request to us at [●]..Please note that we may contact you and ask you to confirm your identity to ensure that we do not disclose your Personal Information to any unauthorized person, and that we may ask you to specify your request before we perform any actions. Once we have confirmed your identity and understood exactly what you would like us to do, we will handle your request in accordance with applicable law.

If at any instance, access cannot be provided within a reasonable time frame, We shall provide you with a date when the information will be provided. If for some reason access is denied, shall provide an explanation as to why access has been denied.

Whenever we transfer personal data to countries outside India, we are legally obliged to ensure that the data is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on Data Protection. We are legally obliged to adhere to Government of India’s decisions on restriction of transfer of Personal Data to blacklisted countries and / or to use contracts with standard safeguards and similar measures under applicable Data Protection laws for such transfers as may be notified by the Central Government.

If you are a resident in the UK or the EEA your personal information may be transferred to, processed and stored at, a destination outside the UK or the EEA. Such transfers and processing need to be done in accordance with UK GDPR or EU GDPR as applicable. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, including to the United States of America, which may provide for different data protection rules than in your country. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We adopt appropriate data collection, processing and storage practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data, username, password, transaction data and data stored on our Site We use commercially reasonable and industry standard security technologies and safeguards to protect the Personal Data that we collect and use. We also expect our service providers to protect such Personal Data in the same manner. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust, unique password and keeping your log-in and password private. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us at legal@skymarkone.com.

We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us in general.

For opting out of receiving any transactional and promotional messages or notifications on your WhatsApp account, please type & send 'STOP' individually to each brand's WhatsApp for a business account or brand chatbot you may have previously subscribed to.

We reserve the right to change this Privacy Policy from time to time. The date the Privacy Policy was last revised is identified at the top. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for latest information on our privacy practices.

If you have any questions or complaints about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: legal@skymarkone.com. You also have the right to complain to a Data Protection Board (“The Board”) about our collection and use of Your Personal Data.